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Return Policy

Shop with ease of mind.

We want shopping for your kids to be fun and never stressful. If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging. We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We award a partial refund for opened or used products.

A few items can’t be returned, including:

  • Clearance items (unless damaged or defective)
  • Items marked “Non-Returnable” on the sale page

Ready to start a return? Contact us at info@kccub.com to chat with us.

Refund Options

You can return an item for a refund in your original payment form.

Modified Return Policies

Our return policy is slightly different for some products and special-occasion purchases:

Extended Holiday Return Policy

You have until January 31 to return items purchased between November 1 and December 31