Shipping & Return Policy

We want shopping for your kids to be fun and never stressful. If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging. We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We award a partial refund for opened or used products.

A few items can’t be returned, including:

• Clearance items (unless damaged or defective)

• Items marked “Non-Returnable” on the sale page

You can return an item for a refund in your original payment form.

Ready to start a return? Contact us at info@kccub.com to chat with us.

Extended Holiday Return Policy - You have until January 31 to return items purchased between November 1 and December 31

 

Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Free shipping applies to standard ground shipping and handling within the U.S. only, EXCLUDING Hawaii, Alaska, U.S. Territories, and Canada. Shipping typically takes 5-7 days from processing.