Shipping Policy
Shop with ease of mind.
We want shopping for your kids to be fun and never stressful. If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging. We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We award a partial refund for opened or used products.
A few items can’t be returned, including:
- Clearance items (unless damaged or defective)
- Items marked “Non-Returnable” on the sale page
Ready to start a return? Contact us at info@kccub.com to chat with us.
Refund Options
You can return an item for a refund in your original payment form.
Modified Return Policies
Our return policy is slightly different for some products and special-occasion purchases:
Extended Holiday Return Policy
You have until January 31 to return items purchased between November 1 and December 31